Any personal information you provide is used by us, Aussietravelcover and our agents to arrange your travel insurance and administer your and our rights and obligations in relation to it, including claims.

This personal information may be disclosed to (and received from) third parties involved in the above process, such as travel consultants, reinsurers, claim handlers and investigators, health and help service providers, your agents and our related companies. The use and disclosure of such personal information provided to third parties will be limited to the specific purpose for which it was supplied.

When you give personal information about other individuals, we and our agents rely on you to have made or make them aware:

  • that you will or may provide their information to us;
  • of the types of third parties to whom the information may be provided to;
  • of the relevant purposes we and the third parties we will disclose it to, will use it for; and
  • of how they can access it.

We rely on you to have obtained their consent on these matters. If you have not done or will not do either of these things, you must tell us or our agents before you provide the relevant information.

You can seek access to and correct your personal information by contacting Aussietravelcover on 1800 888 448 or (02) 9979 8888. You may not access or correct personal information of others unless you have been authorised by their express consent or otherwise under law, or unless they are your dependants under 16. If you do not agree to the above or will not provide us with personal information, we may not be able to provide you with our services or products or may not be able to process your application nor issue you with a policy.